Platform Comparison
Comparing travel agency branding and business management software with an itinerary building and commission platform. Different strengths for different agency priorities.
Last updated: March 20, 2026
Plan Harmony and Tern are both travel agency software platforms, but they focus on different parts of running an agency. Plan Harmony is agency branding and operations software — white-label custom domains, client CRM, invoicing, e-signatures, lead capture forms, and social media templates. Tern is an itinerary and commission platform — AI-powered trip building, a cruise database with 50,000+ sailings, commission reconciliation, and supplier payment management.
The core difference: Plan Harmony helps agencies present their own brand to clients and manage back-office operations. Tern helps agencies build polished itineraries and reconcile supplier commissions. Plan Harmony charges a flat subscription with no per-seat pricing. Tern charges $25-49 per seat per month depending on team size and billing cycle (with volume discounts at 25+ and 100+ seats).
Many travel agencies use both platforms together — Tern for itinerary creation and commission tracking, Plan Harmony for branding, lead generation, and client invoicing. See our full professional tools overview for more on what Plan Harmony offers travel agencies.
Plan Harmony and Tern serve travel agencies with different strengths. Understanding what each does best helps you choose the right fit — or use both.
Best for: Branding, lead capture & business operations
Plan Harmony is back-office software for travel agencies. Manage clients with a full CRM, send branded invoices, capture leads from your own website, collect e-signatures on booking agreements, generate social media graphics, and present a white-labeled agency presence on your custom domain.
Best for: Itinerary building & commission tracking
Tern is a travel business management platform built for advisors and agencies. According to Tern, it offers AI-powered itinerary building, a cruise database with 50,000+ sailings, commission reconciliation, supplier payment management, and client-facing proposals with integrated checkout.
Feature Comparison
| Feature | Plan Harmony | Tern |
|---|---|---|
| Client CRM & Profiles | ||
| Professional Invoicing | ||
| White-Label Custom Domains | ||
| Agency Dashboard & Analytics | ||
| Lead Capture & Inquiry Forms | ||
| Custom Branded Forms | Partial | |
| E-Signatures & Audit Trail | ||
| Team Management & Roles | ||
| Blog Publishing | ||
| Social Media Template Generator | ||
| AI Itinerary Building | ||
| Cruise Database (50,000+ sailings) | ||
| Commission Reconciliation | ||
| Supplier Payment Management | ||
| Credit Card Authorization | ||
| Activity & Experience Marketplace | Partial | |
| Collaborative Trip Planning | ||
| Own Your Brand & Client Data |
When to Choose
Plan Harmony gives you white-label custom domains, branded forms, and a public agency profile. Your clients interact with your brand — not your software provider's. Tern does not offer white-label domains or public-facing agency profiles.
Capture inquiries directly from your public agency profile, convert them to clients in one click, and use custom forms to collect travel preferences and passport details. Tern doesn't offer inbound lead generation or public inquiry forms.
Create, send, and track invoices with full lifecycle management. See revenue by status, export to CSV, and generate branded PDFs. Tern handles commission reconciliation but not direct client invoicing.
Collect legally binding e-signatures on booking agreements, waivers, and contracts with a full audit trail. Tern offers credit card authorization forms but not general-purpose e-signature workflows.
Generate branded social media graphics for Instagram, Facebook, and LinkedIn directly from Plan Harmony. Choose from professionally designed templates, customize text and imagery, and download pixel-perfect PNGs. Tern doesn't include social media creation tools.
Fair Comparison
Tern offers AI-assisted itinerary building with PDF import, drag-and-drop customization, and interactive client-facing proposals. Strong for agencies that build complex, multi-day itineraries.
Tern includes a database of 50,000+ cruise sailings and tools for managing supplier payments and credit card authorizations — useful for cruise-focused agencies.
Tern provides real-time commission visibility, multi-layer commission structures, and supplier reconciliation. If tracking and reconciling commissions is central to your workflow, Tern has dedicated tools for this.
Both platforms use subscription pricing, but the models differ as your team grows.
Subscription-based agency software. You pay a flat fee for the platform — CRM, invoicing, white-label domains, forms, and team management are all included. No per-seat pricing for most plans and no commission taken on your bookings or client revenue. Predictable costs as your team grows.
Per-seat pricing that scales with team size. No commission taken on bookings. Individual advisors pay $49/month (or $35/month annually). Teams of 3-24 pay $25-33/seat/month. Agencies with 25-99 seats pay $23-31/seat/month. Agencies with 100-499 seats pay $22-29/seat/month. Enterprise pricing (500+) is custom.
For a 10-person agency on annual billing, Tern costs approximately $250/month ($25/seat). For a 50-person agency, approximately $1,150/month ($23/seat).
FAQ
They solve overlapping but different problems. Plan Harmony focuses on agency branding, lead capture, invoicing, and client management under your own brand. Tern focuses on itinerary building, cruise databases, and commission reconciliation. Depending on your business, you might choose one or use elements of both.
Yes. You could use Tern for itinerary proposals and supplier commission tracking while using Plan Harmony to manage your public agency brand, capture leads through your own website, send professional invoices, and collect e-signatures on booking agreements.
Plan Harmony provides collaborative trip planning and access to 6,000+ tours and experiences across 136 countries. However, it does not offer AI-powered itinerary building or a cruise database the way Tern does. Plan Harmony focuses on the business operations and branding side of running an agency.
Tern allows some customization of client-facing proposals and documents. However, Plan Harmony goes further with white-label custom domains, fully branded forms, a public agency profile, and lead capture pages — your clients see your brand throughout the entire experience, not the software provider's.
If your priority is building itineraries, tracking commissions, and managing supplier payments, Tern has strong tools for that. If your priority is building an independent brand with your own website presence, capturing leads, sending branded invoices, and collecting e-signatures, Plan Harmony gives you the infrastructure for that.
Tern charges per seat starting at $49/month for individuals or $25-35/seat/month on annual plans for teams. Costs scale with team size. Plan Harmony charges a flat subscription fee for agency software with no per-seat pricing for most plans — making it more predictable as your team grows. Neither platform takes a commission on your bookings.
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